Streamly

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Manage a subscription and payment method ​

The Subscription area provides access to subscription payments, subscription management, and the payment method.

How to review subscription payments ​

  1. Open Subscription.
  2. Select Payments.
  3. Select a payment to open its invoice document.
  4. Use the document viewer's download action to save the invoice.

How to manage the subscription ​

  1. Open Subscription.
  2. Select Manage subscription.
  3. Follow the available plan and checkout steps.

How to update the payment method ​

  1. Open Subscription.
  2. Select Payment method.
  3. Enter or update the required payment details and confirm the change.

Important information ​

Subscription options can depend on the current subscription and the account’s access rights. The application can show a disabled subscription area when a user does not have access.

Troubleshooting ​

  • If you cannot access subscription management, ask an administrator to review your access rights.
  • If a checkout or payment action cannot be completed, review the information requested on the payment screen and try again.
  • If you are looking for a Streamly subscription invoice, use Subscription > Payments, rather than the centre's patient invoicing directory.